We constantly display the «Emergency support» notification on the feed. In case of crises, users can simply tap on the banner and be directed to a Google search where they can find the contact information for the nearest emergency service.
Furthermore, we provide an extra «Attention» notification on posts concerning all sensitive topics such as bipolar disorder, suicidal thoughts, addiction, self-harm.
We monitor specific phrases like "suicide," "I want to die," and "kill myself," as well as other expressions of suicidal thoughts in the posts in order to provide instant responses.
Once we identify that someone is discussing suicide or experiencing suicidal thoughts, we display an automated reply in the comments section. This response has been prepared by actual specialists with firsthand experience in emergency services.
As we were developing FeelYou, we recognized the importance of involving people from diverse communities who have experienced and overcome society stigma and discrimination.
We engaged in conversations with individuals who live with bipolar disorder, went through abuse, and more. This collaborative partnership has been instrumental in enhancing and expanding FeelYou's services and tools.